Our trendy pieces often sell out quickly due to high demand. If an item becomes unavailable after your purchase, we'll notify you within 3 business days with these options: (1) first access to our next restock with similar styles, (2) immediate full refund, or (3) store credit with 15% bonus for being part of our fashion-forward community. We believe in keeping your wardrobe fresh and exciting!
All prices are final at checkout and displayed in USD. We offer affordable fashion without compromising on style. In rare cases of pricing errors (like a $50 dress accidentally listed for $5), we may cancel orders and will notify you within 72 hours. As our apology, we'll provide a 20% discount code for your next purchase - because everyone deserves a great deal on cute outfits!
Each order is carefully prepared with love. Standard processing takes 3-5 business days (extending to 5-7 days during peak seasons or major sales). You'll receive tracking information via email once your package ships. For special collection items requiring extra attention, estimated processing times will be clearly shown at checkout - good things (and great fashion) take time!
We partner with reliable carriers to deliver your fashion finds safely. Domestic orders typically ship within 10-15 business days after processing, while international orders may take 18-25 business days. All international shipments include proper customs documentation to ensure smooth delivery - because we want your trendy pieces to arrive without any hassle!
We accept returns within 21 days of delivery for store credit or exchange. Items must be unworn with tags attached and in original packaging. Return processing may take up to 14 business days after we receive your package. All returns undergo quality inspection to maintain our standards. Final sale items (clearly marked) can't be returned - these are the extra special pieces we know you'll love!
All product images, designs, and creative content are our exclusive property. Unauthorized commercial use (including copying our designs or using images for resale) is strictly prohibited. We actively protect our unique style identity to keep bringing you fresh, original fashion that stands out from the crowd.
Our fashion-loving support team is ready to help at [email protected]. We typically respond within 2 business days (may extend to 5 days during high-volume periods). For faster service on existing orders, please include your order number in the subject line. We're here to make sure your experience with us is as fabulous as our clothes!